Chaukariya Village Nr. Nandeshwar Lake, Udaipur 313031

FAQs

Bookings, Child Policy & Payments

What are different booking options ?
  • Guests can make bookings directly from the website by using the Book Now option and using special code RIVERSIDE15 for better deals.
  • We are also listed on airbnb, booking.com, agoda.com and makemytrip.com and you can book from these portals as well.

Children below 6 years of age are not charged and can stay free.

  • We accept payment from UPI in below:
    UPI Id is – theriversideestateudaipur.ibz@icici
    UPI Number 77788087 (pls note its not phone no.)
  • Please find below bank details and intimate us, once the deposit or transfer has been made.
    Bank Name: ICICI BANK
    Account Name: THE RIVERSIDE ESTATE UDAIPUR
    Account Number: 324505000905
    Account Type: Current A/c
    IFSC Code: ICIC0003245
    Branch: Motera-Ahmedabad – 380005

Cancellation & Refund

What is the Cancellation & Refund process ?
  • If you have booked directly with us, to cancel you need to send us an email from the same email id from where the booking was made. The refund will be made via the same mode from which the payment was received by us.
  • If you booked from any online portal or travel agent, you can simply follow their processes or policies.

Our standard cancellation policy is free cancellation 15 days prior to check in; 50% retention if canceled between 15-7 days prior to check in and 100% retention if canceled within 7 days of check in date. Policy may change so kindly refer to your booking voucher.

The Policy may vary for different dates or for different booking portals like makemytrip, airbnb, booking.com or agoda. Refer to their booking voucher for details.

Caretakers, BBQ, Bonfire & Food

Do you have caretakers on the premises?

We have a caretaker family staying at the premises who are good at cleaning, cooking and taking good care of the guests.

We have outsourced the food section to caretakers to keep them involved and motivated. They cook good Indian homely food, please inform them in advance about your food preferences. Jain Food is available on request.

Yes, we do offer a bon-fire facility and mostly buy wood from outside. Please contact the caretaker for the wood and charge for the same. We request not to light fire under the patio or in verandahs. Bonfire is chargeable at 200/wooded lot of 5kg and paid directly to caretakers.

Yes, we do have barbeque facilities available and need to be pre-informed to arrange for the same. It will be arranged only once a confirmation is given from our side.

House Rules

What is Allowed ?
  • We are pet friendly.
  • Unmarried couples, groups of boys and girls ONLY from known references are allowed.
  • Being set in natural surroundings, we request guests to play music softly, not disturbing the environment nearby. We may ask you to lower the volume If the music is loud. Soft Music is allowed till 9 PM only. You can further listen to music inside rooms with closed shutters as the window panes are sound proof.
  • We don’t sell liquor, however you can bring your own and consume it inside the rooms.
  • Check in is provided only after submission of Govt. issued valid id proof with the caretakers.
  • We are PET FRIENDLY however request the guest to not allow pets on the mattress or inside the pool.
  • Gambling is a STRICT NO.
  • Prostitution/Unmarried Unrelated Couples/ Suspicious Couples with local id cards is Strictly NOT ALLOWED.
  • Loud Music is not allowed.
  • Events, Orchestra Parties, DJ Parties etc are not allowed.
  • Drugs, Weeds and consumption of any illegal substance is a STRICT NO and if found we will report it to the police.
  • Outside Guests/Visitors are NOT ALLOWED. Only guests who have booked the place are allowed.

Location & Safety

How Do I Reach The Riverside Estate ?
  • We are correctly mapped on google maps and you can simply follow the directions.
  • To avoid walk-ins or customers without pre-booking, we haven’t kept any sign boards on roads.
  • The main gate of the property (The Riverside Estate) is approximately 300 from The Villa and is normally kept closed to avoid cattles entering farms, you can simply open it outward and enter the property. Pls. pre-inform caretakers for better coordination.
  • Map location: https://goo.gl/maps/LNeGZE9PCszSaXJCA
  • Driving direction video: https://youtu.be/Jln33AlAKdw
  • Once the booking is done, someone from the host family or caretakers (contact +91-90791 30210) will contact you. You can keep them posted of your arrival time.
  • We suggest you keep us posted on your expected time of arrival to help us plan your stay in a better way.

There are a couple of restaurants and resorts nearby within 2-3 km range.

It is safe to travel during night but still we recommend that you don’t venture out late on highways or interior village roads..

House Rules

What is Allowed ?
  • We are pet friendly.
  • Unmarried couples, groups of boys and girls ONLY from known references are allowed.
  • Being set in natural surroundings, we request guests to play music softly, not disturbing the environment nearby. We may ask you to lower the volume If the music is loud. Soft Music is allowed till 9 PM only. You can further listen to music inside rooms with closed shutters as the window panes are sound proof.
  • We don’t sell liquor, however you can bring your own and consume it inside the rooms.
  • Check in is provided only after submission of Govt. issued valid id proof with the caretakers.
  • We are PET FRIENDLY however request the guest to not allow pets on the mattress or inside the pool.
  • Gambling is a STRICT NO.
  • Prostitution/Unmarried Unrelated Couples/ Suspicious Couples with local id cards is Strictly NOT ALLOWED.
  • Loud Music is not allowed.
  • Events, Orchestra Parties, DJ Parties etc are not allowed.
  • Drugs, Weeds and consumption of any illegal substance is a STRICT NO and if found we will report it to the police.
  • Outside Guests/Visitors are NOT ALLOWED. Only guests who have booked the place are allowed.

Location & Safety

It is safe to travel during night but still we recommend that you don’t venture out late on highways or interior village roads..

Other Important Questions

Essentials that I should carry while coming to The Riverside Estate ?
  • Valid Government Issued Identity cards of each member who wish to stay including for drivers and maids.
  • Carry your own Towels and swim wear.
  • We do provide toiletries like soap, shampoo etc. but if you have any specific
    It’s a farm area all around so if you wish to walk, carry high ankle shoes.
  • Though all rooms have mosquito mesh, repellent creams for kids should be carried.
  • Check in 2 PM Check out 11 AM.
  • We do give relaxation of 2 hours provided there are no guests checking in on subsequent days or already staying while you want to check in.

Yes, smoking is allowed but only in open spaces and not inside the rooms.

Yes, you can carry your own alcohol. We don’t sell alcohol at our premises. Consumption of alcohol inside the pool is not allowed.

Yes, we are pet friendly, but pets are not allowed on mattress

It is a 4 bedroom villa with all rooms are approx 500 sq. ft. in size, three rooms have large king size beds while one room has four single beds. There is enough space to put 6 extra mattresses. Ideally 8-10 and maximum of 16 people can stay in rooms.

Yes, we do offer the place on long term rentals, please write to riversideudaipur@gmail.com for further details.

Yes, we do have wifi and a high speed internet facility available to guests free of charge. Being located slightly off-the grid, there may be rare connectivity issues.
Yes, we do have power back up. Power back up via inverter is provided. We don’t have a DG set and in case of power outage, an inverter can supply power to all equipment except AC and Geysers.

No, The Kitchen is outsourced to caretakers.

Yes, it’s safe for kids, however we request you to take care of your children near the pool area.
The climate is moderate except for two months of May & June. Monsoons and winters are the best month to stay at The Riverside Estate. Winters are cold but the stone structure of the Bungalow keeps rooms warm. We do have ACs in all rooms and a desert cooler in the open verandah.

The river runs throughout most part of the year but the flow may vary. During summers, water is released from upstreams and water can be seen flowing during some summer days as well.

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